The intent of this 2-day workshop is to equip learners with the Emotional Intelligence (EQ) Leadership Coaching skills to coach at the transformational level. This course is eligible for SkillsFuture Singapore (SSG) WSQ Funding for participants who are Singapore Citizen or Permanent Resident.

  • 15 January
    2 Days, 9.00 AM - 6.00 PM
    Session information
    Sessions
    Day 1
    Wed 15 Jan 09:00 - Wed 15 Jan 18:00
    M Hotel - Singapore
    Day 2
    Thu 16 Jan 09:00 - Thu 16 Jan 18:00
    M Hotel - Singapore
    M Hotel - Singapore
    Laurence Tan, Eng Neo Chong
    • $865.00 excl.
    Register4 places remaining
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Description

Emotional Intelligence (EQ) is becoming a critical skill for leaders.  Research has shown that 90% of high performers possess high emotional intelligence.  Traditionally, many managers have been promoted because of their technical/functional skills and for their dedicated service to their organisations.  However, with a newer generation of younger and more diversified group of employees, many of these leaders who are not trained in EQ skills, face difficulties in engaging and motivating their employees to perform. 

Emotional Intelligence LeadershipEmotional Intelligence is the ability to understand and manage our own emotions, and the emotions of others around us.  It is a set of emotional, social and relational skills that guides the way we perceive, understand and express ourselves; connect with others; manage interpersonal communication and cope with challenges.  EQ skills can be learned, developed and augmented.

Emotional Intelligent Leaders are fully aware of their own emotions and are able to maintain composure and presence in challenging situations.  They are able to articulate their thoughts, recognise the emotions in others and to provide feedback.  High EQ leaders are able to coach, facilitate change and resolve conflicts among team members leading to greater team performance.

This is a blended learning course which consist of:-

  • Pre-course self-paced eLearning session,
  • EIQ2 self-assessment survey and
  • 2 days facilitated classroom session cum assessment

It is an advanced follow-on module to our popular “Coaching for Performance and Capability Development” workshop which covers the foundation of Leadership Coaching.  Unlike other similar Emotional Intelligence courses in the market, this course has been contextualised by integrating the International Coach Federation, ICF Coaching Competencies for leaders to coach at the transformational level.

 

COURSE OBJECTIVE

The objective of this course is to equip the learner with the emotional competence to manage oneself and to coach and lead others.  The ability to express and control our own emotions is important, and so is our ability to understand, interpret, and respond to the emotions of others.  The ultimate goal is to achieve the organisational goals by building relationship, motivating teams, enabling change and managing conflicts through these practical EQ Leadership Coaching skills.

 

COURSE CURRICULUM & METHODOLOGY

  • To be fully present and to recognise one's own emotional state and triggers in different situations (Self-Awareness)
    • Importance of Emotional Intelligence as a Leader Coach
      • Differentiate between IQ and EQ
      • EQ Competencies
    • Recognising one’s own emotions, the cause and effect
      • How our brain works
      • Types of Emotions and Emotional Triggers
      • Inculcating Confidence to overcome emotional triggers

 

  • To be conscious in managing one's emotion and shifting perspectives to employ a style that is open, flexible and confident (Self-Management)
    • Manage impulse, maintain presence and make appropriate choices
      • Consciousness and Maintaining Presence
      • Techniques in managing emotions and making appropriate choices
    • Evaluate own values and maintain integrity in all dealings
      • Value systems
      • Integrity in action

 

  • To recognise the emotional state of others through sensing and effective communication (Social Awareness)
    • Effective Communication
      • Effective ways to communicate in emotional situations
      • Evoking awareness
    • Demonstrate Empathy through Sensing
      • Empathy skills
      • Sensing and Intuition
    • Engaging with different personalities and their emotions
      • Different personality types and behaviours
      • Building on differences

 

  • To apply Emotional Intelligence for transformational leadership (Social Management)
    • EQ Leadership Coaching
      • Transactional vs Transformational Coaching
      • 5 Levels of Learning and Change
    • Building Relationship and Team Synergy
      • Collaboration and Trust
      • Shared Values and Empowerment
    • Managing Conflict and Change
      • Conflict Management Framework
      • Beliefs and Conditions for Change

 

Our Training methodology is based on Adult learning principles and hence, emphasizes on experiential learning activities, small group and class interactions as well as skills-based practices during the workshop.  This methodology accelerates adult learning, retention and brings forth the application/relevance to real-life situations.  Equally important, the workshop is engaging and enjoyable for the participants.

The content of this “Emotional Intelligence (EQ) for Transformational Leadership” workshop integrates the Emotional Intelligence competencies with the ICF Coaching Competencies.  This ensures that this course is unique in enabling the participants with Emotional Intelligence Coaching skills to empower their team to greater performance. ICF (International Coach Federation) is a global organisation that sets the standards and guidelines for the coaching community.  Our facilitators are ICF certified coaches with more than twenty years of senior leadership experience.

ICF CCE TrainingThis course is approved under ICF Continuing Coach Education (CCE) program.  Participants will receive 20 CCE Units (Core Competencies: 15 hours and Resource Development: 5 hours).  ICF CCEU programs are for the purpose of ICF credential renewals or for participants interested to acquire their ICF coach certification through the portfolio path.

 

LEARNING OUTCOMES

EQ Team CoachingAt the end of this program, participants will be able to:

  • Apply transformational coaching skills to empower employees
  • Manage one’s emotion, composure and presence in challenging situations
  • Increase their ability to read external cues, patterns and emotions of other people
  • Communicate effectively and influence others
  • Engage others with empathy and better manage difficult conversation
  • Inspire change and manage conflict

 

TARGET AUDIENCE

Formal/Informal Leaders who engage and motivate team members to higher levels of performance.  These include Business Leaders, Directors, Managers, Supervisors and HR Leaders.

Participants are expected to be fluent in spoken and written English, preferably with a Diploma/Degree qualification.  Ideally, participants should have at least 5 years of work experience with at least one year of supervisory/managerial experience.  Participants should preferably have completed the “Coaching for Performance and Capability Development (WSQ)” module.

 

COURSE FEE

 EQ Course Fees with Funding

Note:

  • All pricing are in Singapore Dollars.  Fee stated is per participant price. 
  • BP Coach Training Pte Ltd is a non-GST registered company and a Nett Fee Approved Training Organisation (ATO).
  • SME is defined as:-
    • Organisation incorporated in Singapore with at least 30% local shareholding; AND
    • Group annual sales turnover of not more than S$100 million; OR
    • Group employment size of less than 200 employees
  • SSG refers to SkillsFuture Singapore and WTS refers to Workfare Training Support.
  • Employers may claim Absentee Payroll Funding.  Please refer to SkillsFuture Singapore website at Funding Support for Employers for more details.
  • For the purpose of funding validation, all nett fee payment for employer-sponsored participants must be in the form of company issued cheques or through bank transfer from the sponsored company.
  • Self-sponsored individuals may pay their nett fee via SkillsFuture Credit or other payment options accepted by BP Coach Training. 
  • This course is aligned to WSQ Employability Skills Framework ES-PMD-403G-1, Apply Emotional Competence to Manage Self and Others in a Business Context.  No further WSQ training grant will be allowed if participant has already claimed the funding for this course from another approved training organisation (ATO).
  • SSG Course Reference No: CRS-Q-0039898-ES
  • Please refer to the Terms & Conditions for more details.

TESTIMONIALS

"Facilitators are very friendly and open minded. This makes me feel secure to open myself to share my opinion. That enable more clarity and help me to clear my doubts. Hope to have follow-on programs”  Healthcare industry participant

“The two-day course is one of the best training courses I had ever attended. I had learned so much in the two days and will do my best to consciously apply those skills!” Singapore Dai-Ichi participant

“I like the activities which allowed all participants to interact and put into use whatever we have learned.  Laurence and Eng Neo are very effective Trainers and Coaches”  ICT industry participant

"The programme has been well designed. I am glad I came as I have learned a lot from the experienced facilitators." CapitaLand participant

"Eng Neo and Laurence bring with them a rich depth of knowledge, methods and experiences, which makes this particular course uniquely different from other coaching courses." RMIT University participant

“The coaching was taught in a very clear, concised manner in a very structured approach. Most importantly, there were a lot of role plays to put our coaching to good use. Well Done!! Thank you Laurence and Eng Neo!” SH Integrated Services participant

“Enforces self-discovery and awareness for both the Coach and Coachee” ISCA participant

“Excellent trainers with solid coaching skills and experience. Patient, insightful and perceptive.” Investment Consultancy participant

 

REGISTRATION

Register online by clicking the REGISTER button above on your preferred training dates.

Alternatively, download the registration form and email to us.

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